CA Support

CA Onsite Program

The CA Onsite PC Protection Program is the ideal solution for business owners and their service technicians to increase revenue. CA Technologies developed the program to give businesses the ability to resell CA Technologies software solutions onsite through the “Command Center," a personal digital delivery platform.

Imagine having all of the tools and materials you need to complete an onsite service call in one convenient, secure online destination. Diagnostic tools, software solutions, reporting tools and more are available 24x7 through the Command Center.

Increase your profit margins. And for your small to larger business owners our Threat Management and Business Solutions help you improve business efficiencies, ensure continuous business operations, comply with security policies and regulations, and reduce overall risk. With CA Internet Security Solutions added to your service call protocol, all the tools and materials you need to complete an onsite service call will be available in one convenient, secure online location. You’ll also have 24/7 access to diagnostic tools, software solutions, reporting tools, and more through the Command Center. We want to make it easy for you to sell CA Technologies - with no inventory to buy and no start-up costs1.

Electronic Software Delivery Platform

  • Resell Home and Home Office solutions on-demand
  • Resell Business Solutions on-demand
  • Online Diagnostic Scanners
  • Business owners set end-user price for software and service
  • Rebates

Here’s how it works…

  1. Partnership - When you receive your NFR copy of CA Internet Security Suite on a 1 GB flash drive, you’ll have the information you need about the program and the software to feel confident that you’re providing your Home and Home Office and Business Solutions customers with the best security solution available.
  2. Customer Satisfaction - It’s easy to identify your customers’ PC vulnerabilities with the complete PC inventory and our exclusive Diagnostic Scanner that we provide - so you can deliver a solution onsite, in minutes.
  3. Increase Profit Margin - Adding CA Internet Security Solutions to your service call can help your profit margins increase. Without the need for inventory requirements or overhead, CA Technologies will pay your technicians an incentive to help you increase service call revenue while protecting your customers.
  4. Rewarding - CA Technologies will pay your technicians cash rewards for every qualified sale. After the first qualifying sale, CA Technologies will send your technicians a personal prepaid Visa® card and will deposit the cash reward onto their cards for each additional qualified sale. There's no limit to the amount of cash rewards that can be earned and the card can be used wherever Visa cards are accepted.

Distribution Process:

There are many great reasons to sell CA Internet Security solutions:

Award Winning, World-Class Software Solutions

CA Technologies Internet Security Solutions for Home and Home Office and Business use proven, world-class technology that has earned several industry awards and meets or exceeds industry standards.

Home and Home Office Products*

All of the CA Technologies Home and Home Office Products feature these end-user benefits:

24x7 Unlimited, Online Support

Daily Protection Updates

Free Product Upgrades

Special Renewal Offers

Small Footprint and Unique Features

Includes a 3-user License

Quarterly CA Security Post eNewsletter

 

TOTAL INTERNET SECURITY

  • CA Internet Security Suite Plus 2010
PRIVACY PROTECTION
  • CA Anti-Virus Plus CA Anti-Spyware 2010
VIRUS PROTECION
  • CA Anti-Virus Plus CA Anti-Spyware 2010
DATA PROTECTION
  • PC Pitstop Disk MD

BUSINESS SOLUTIONS*

All of the CA Technologies Business Products feature these end user benefits:

Extensive Reporting

24/7 Phone-based Support

Daily Automatic Signature Updates

Quick Response

24/7 Online Support

1-3 Year Coverage and Free Upgrades

  • CA Anti-Virus r12
  • CA Threat Manager r12
  • CA Total Defense Endpoint r12
  • CA Total Defense Endpoint & Gateway r12
  • CA Total Defense Endpoint Premium Edition r12

More about the Onsite program
click here


*Subscription Based Products
CA Internet Security products are available for purchase on a subscription basis. Subscriptions can be purchased with a one or three year maintenance program and must be renewed when the subscription expires. Active subscribers receive signature file updates daily or as needed at no additional charge(1). These updates deliver critical protection against the latest virus and spyware threats. Keeping an active subscription ensures that our customers are protected against the latest Internet threats.

(1) Applicable signature file updates are delivered at no additional charge to customers who have an active subscription to CA Threat manager, CA Anti-Virus or CA Anti-Spyware.