CA Anti-Virus Upgrade and Installation

Welcome to the CA Anti-Virus installation and upgrade information. Please choose from one of the options below:

CA Anti-Virus Upgrade

You can seamlessly upgrade any of the following products to the latest version of CA Anti-Virus:

eTrust^® EZ Antivirus r6.2
eTrust^® EZ Antivirus r6.3 (English Only)
eTrust^® EZ Antivirus r6.4
eTrust^® EZ Antivirus r7, r7.1, r7.2
CA Anti-Virus Version 8

Note: If you are upgrading from a previous version of this product, please visit the Upgrade Center located at http://home3.ca.com/Support/UpgradeCenter.aspx. You will be issued a new license key from the Upgrade Center. Ensure you enter the newly issued license key during product installation.

System Requirements

You must meet the following minimum requirements to install and run CA Anti-Virus correctly:

Windows 2000 Professional SP4+,Windows XP SP1+, and Windows XP Media Center Edition 2005 SP2:

CPU: 300 MHz (minimum) Pentium-compatible CPU
Memory: 256 MB RAM
35 MB available hard disk space
Internet Explorer 5.5 (minimum) required
Internet access required
CD-ROM drive (If installing from CD)

Windows Vista:

CPU: 800 MHz or higher Pentium-compatible CPU
Memory: 512 MB RAM
35 MB available hard disk space
Internet Explorer 7 (minimum) required
Internet Access required
CD-ROM drive (If installing from CD)

Download CA Anti-Virus

To download CA Anti-Virus

Click the following link (11.6 MB):
http://cainternetsecurity.net/KB/KD.aspx?KDId=631

A window appears asking you if you would like to run or save the file, or cancel the operation.
Click Run.

Note: If other dialog boxes appear asking you to confirm that you would like to run the file, click Yes.

The Save To -- Download Manager Window appears.
The default location for your download is the Desktop. If you wish to change the location of your download, click the File button to display a window that lets you to choose the location of your download. Once your desired download location is displayed, click the Next button to continue.

CA Download Manager begins downloading your product, and displays the progress, remaining time, and transfer rate.
(Optional) If you wish to pause the download, click the Pause button. The button changes to a Resume button allowing you to resume the download.

Install CA Anti-Virus

Pre-Installation Tasks

Uninstall any anti-virus software other than a previous version of eTrust^® EZ Antivirus, or CA Anti-Virus. You must uninstall this software and restart your computer before you install CA Anti-Virus. Failure to do so may cause conflicts between the two products, resulting in a system failure.
Close all programs currently running on your computer before you install the product.

To Install CA Anti-Virus

If you downloaded the installation file, the installation starts automatically. If the installation does not start automatically, double-click the installation file located on your desktop.

Note: If you are using Windows Vista, the User Account Control window may appear, prompting you to respond. Administrative privileges are required to complete this action. Respond to the User Account Control prompt to continue.
The installation begins and the Welcome to the Installation Wizard dialog appears. Skip to Step 4.
If you are installing from the CD insert the CA Anti-Virus installation CD into your CD drive.
The Installation Menu appears.
Note: If the installation does not start automatically, you can launch it by browsing to the drive containing the CD and double-clicking the setup.exe file.
Select Install from the Installation Menu.
Note: If you are using Windows Vista, the User Account Control window may appear, prompting you to respond. Administrative privileges are required to complete this action. Respond to the User Account Control prompt to continue.
The Welcome to the CA Anti-Virus Installation Wizard dialog appears.
Read the welcome message and click Next.
The Product License dialog appears and displays the End-User License Agreement.
Read the End-User License Agreement. If you agree with the license terms, scroll to the end of the agreement, select the I accept the terms of the License Agreement option button, and click Next.
Note: If you select the I do NOT accept the terms of the License Agreement option button, the installation will not continue.
The Enter License Key dialog appears.
Enter your license key and click Next.
Note: If you purchased a CD, the license key is on the back of your CD sleeve. If you downloaded the software, the license key was emailed to you. You must enter the key exactly as it appears in the email. If you have difficulty with the license key, or if you cannot find your license key, click the Click Here for further assistance link located at the bottom of the Enter License Key window.
The Installation Path dialog appears.
Select the folder in which you want to install CA Anti-Virus and click Next.
Note: The default installation folder is C:\Program Files\CA\CA Internet Security Suite. To install the product to a different folder, enter the folder name in the Installation Path field, or click Browse to select the appropriate folder.
The installation begins copying files. It might take several minutes, depending on the speed of your computer and Internet connection. During the process, the installation status is displayed. If you are connected to the Internet, the installation also downloads the latest product updates and signature files. After the installation process is complete, the Product Registration dialog appears.
Note: If you have already registered your CA product using the previously-entered license key, the Product Registration dialog does not appear. Skip the next step.
If you are connected to the Internet, ensure that you register your product. If you are not currently connected to the Internet, to register when your computer is online, open the CA Security Center and click Help, Product Registration.
The Installation Complete window appears.
Click Complete to finish the installation.
Your computer shuts down and begins to restart. When your computer restarts, the CA Anti-Virus installation is complete.